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FAQ

It is the official platform that will be used by the Renewable Energy Project Development Office to manage the entire tender process with relation to the procurement program.
The Renewable Energy Project Development Office would like to be as transparent as possible during the procurement process. As such, all announcements and information related to the tenders will be published on the portal. All RFQs and RFPs will be released via the portal and all responses will be received through the portal.
Companies can create a company profile by clicking on the 'Register Now' button on the top of the homepage of www.powersaudiarabia.com.sa and filling out the required company related fields as well as the user's details. A temporary email will be sent to the user's entered email address.

The first time you login to the portal you will be requested to agree to the 'Standard User Agreement' and will be prompted to change your temporary password. Your password must be at least 8 characters long and alphanumeric.
Each company must have one account only. Admin user can create different divisions, sub-users, user roles, and departments to manage employees access to the eProcurement Portal.

To create new sub-user:

Login › select 'Manage Users' under 'User Management''Users' tab › create › define first name, last name, no. , etc › select user role › select user division › Save.

To create new User Role:

Login › select 'Manage Users' under 'User Management''User Role' tab › create › Define Role Title › review and amend user rights › save.
Yes, first the user Admin define during registration process need to create sub-user accounts, then create user roles.

User role is a way of managing and controlling sub-user access to RFQ, RFP, Projects, and organizational details.
If the branch has a separate trade license, then yes, you will need to create a separate account for it. On the other hand, if a company has many divisions, there is no need to create a separate account. You can create divisions and assign division managers within the same account.

To create divisions:

Login › select 'Manage Users' under 'User Management''Divisions' tab › create › define Division Title › assign division manager › Save.
Passwords are encrypted at the database level and are not known even to our System Administrator. It is known only to you. As a part of the security policy, we advise you to change the password frequently.
The eProcurement Portal will log you out after 30 minutes of inactivity due to security protocols. Any 'unsaved' changes to your online response may be lost as result of the time-out. It is therefore extremely important that you click the 'Save and Continue' button regularly when completing online responses.
You can use your eProcurement Portal account anywhere in the world, and on any computer that meets the minimum system requirements.
In addition to the FAQ section which will be updated on a regular basis, there will be manuals and how to videos published to the support section of the site.
Each published RFX (RFQ, RFP, Auction, etc...) has it’s own messaging tool. You will be receiving clarifications, announcements, tender amendments, from the buyer to a specific RFx. You can also communicate with the buyer in case you have any legal, financial, technical, or general clarification.
If you have forgotten your password, you should click on the 'Forgot your password' link on the homepage. You will then be requested to provide your username and email address. A temporary password will then be emailed to you shortly.

Each time you request a new temporary password, you will have to change it to something more secure and memorable the first time you login. Your password must a minimum of characters and be alpha-numeric.

IMPORTANT – your password will expire automatically after 90 days and you will be prompted by the system to provide a new password.
If you have forgotten your User ID, you must contact the Supplier Helpdesk. The Helpdesk contact details are located under the 'Technical Support' section. You will be asked a series of verification questions before the User ID can be disclosed to you.

For future reference, please retain your user ID as this will be required each time you wish to login to the eProcurement Portal.
Please note that once you have registered and logged into your account, you will not find any projects listed if there are currently no running RFQs. You need to Check back on our Opportunities page in order to express interest in new RFQs once they have been released https://www.powersaudiarabia.com.sa/esop/guest/go/public/opportunity/current?locale=en_GB&customLoginPage=/web/index.html
Please note that RFPs are by invitation only to pre-qualified bidders. If you submit a statement of qualification in response to a released RFQ and you are pre-qualified as a result, you will recieve an invitation to participate in the RFP.
To learn more about REPDO’s released RFQs, please check back on our Opportunities page in order to express interest in new RFQs once they have been released https://www.powersaudiarabia.com.sa/esop/guest/go/public/opportunity/current?locale=en_GB&customLoginPage=/web/index.html